Zigrow, a part of Technetty, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with applicable Indian laws, including the Information Technology Act, 2000, and its amendments. By using Zigrow, you consent to the terms outlined here.

Information We Collect

We collect personal and business information necessary to provide you with our services. This includes:

• Personal Data: Name, email address, phone number, and business details collected during the sign-up process.
• Session Data: Session information for facilitating future logins.
• Cookies and Tracking Data: To analyze website performance, personalize content.

We do not save sensitive personal data such as financial information like card details or OTP’s. They are managed by our payment provider PayU.

How We Use Your Information

The data we collect is used for the following purposes to ensure the platform functions efficiently and provides a tailored experience:

• Create and manage your account: Seamlessly set up and maintain your access.
• Provide customer support: Assist you and resolve any queries or issues efficiently.
• Analyze user behavior: Understand user patterns to improve platform functionality.
• Send communications: Deliver promotional emails, notifications, and service-related updates.

Your data enables us to deliver a seamless and tailored experience, ensuring you get the most out of Zigrow.

Data Sharing and Third-Party Services

Zigrow may share limited user data with trusted third-party services to enhance its functionality, including:

• Google Analytics: Seamlessly set up and maintain your access.
• Meta (Facebook): For personalized marketing campaigns.
• PayU: For secure payment processing.
• Amazon Web Services (AWS): For secure cloud storage solutions.

These services adhere to strict privacy practices and comply with Indian data protection laws.

Data Storage and Retention

Your data is securely stored in encrypted databases and accessed only by authorized personnel. We retain user data for as long as necessary to fulfill the purposes outlined in this policy. If a subscription is not renewed, data will be automatically deleted after 45 days of subscription end date.

Your Rights and Choices

As a Zigrow user, you have the right to:

• Access and update your personal information through your account settings.
• Request the deletion of your account by contacting info@zigrow.com.
• Refrain from receiving marketing communications by unsubscribing using the link provided in the communication.

If banned or restricted content is uploaded, we reserve the right to delete associated accounts and data. Refer Terms & conditions for more details.

Cookies and Tracking Technologies

Zigrow uses cookies and similar tracking technologies to enhance user experience and performance. These are used for:

• Analytics to understand website traffic and user behavior.
• Personalized content delivery based on user preferences.
• Displaying targeted advertisements.

Users can manage their cookie preferences via browser settings.

Security Measures:

We implement robust security measures to safeguard your data, including:

• SSL Encryption: To secure data transmission.
• Restricted Access: To limit access to authorized personnel only.
• Regular Security Audits: To identify and mitigate vulnerabilities.

While we strive to protect your data, no system is entirely secure. In case of a breach, we will notify affected users promptly.

Communication and Notifications

We send service-related updates, promotional emails, and notifications to keep you informed. You can opt-out of marketing communications by clicking the unsubscribe link in the message or contacting us at info@zigrow.com.

Changes to This Policy

Zigrow may update this Privacy Policy to reflect changes in our practices or legal requirements. Users will be notified of significant updates via email. We encourage you to review this policy periodically to stay informed.

Contact Information

For questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: info@zigrow.com.

This Privacy Policy outlines Zigrow’s commitment to transparency, compliance, and user trust. By using our platform, you agree to the terms and practices described herein.

Effective Date: 1st November, 2024